Delivery Policy
1. Digital Download Only
DiagSoft Hub exclusively provides digital products. We do not ship any physical items, CDs, DVDs, or hardware interfaces. All software purchases are fulfilled via secure digital download links.
2. Instant Delivery
Upon successful payment confirmation, your stable standalone edition software will be delivered instantly to the email address provided during checkout. You can immediately begin the download process.
3. Manual Installation
If you choose to install the software manually, you will receive clear instructions along with your digital download links. Please ensure you have basic PC skills and a reliable internet connection to download the required files.
4. Remote Expert Setup Appointments
For clients opting for our Remote Expert Setup service, the initial delivery remains digital. You must download the files to your PC first. Once downloaded, you will schedule an appointment for our technicians to complete the installation and configuration via a remote desktop session (AnyDesk or TeamViewer).